Corrections Policy

We hold ourselves to a high standard of accuracy. When we fall short of that standard, we believe the right response is prompt acknowledgment, transparent correction, and action to prevent recurrence. This policy describes exactly how we handle errors.

Types of Corrections

Minor Corrections

Typographical errors, spelling mistakes, broken links, or formatting problems that do not affect the substantive meaning of the content. These are corrected silently without a correction notice. The article's "Last Updated" date is updated.

Factual Corrections

Any error that changes the factual meaning of the content — incorrect specifications, wrong dates, misattributed statements, or inaccurate technical claims. These require a visible correction notice at the top of the affected article, formatted as follows:

Significant Corrections

errors that may have caused readeDK to make incorrect decisions or take unsafe actions (for example, incorrect temperature thresholds for battery safety). These receive a correction notice AND a separate editorial post summarising what was wrong, how we identified the error, and what we have done to prevent recurrence.

Our Correction Process

1. Receive report — via contact form, email, or internal review
2. Verify the claim — cross-check the reported error against primary sources (see Fact-Checking Methodology)
3. Confirm error type — classify as minor, factual, or significant
4. Correct the content — update the article with accurate information
5. Publish correction notice — for factual and significant corrections
6. Respond to reporter — acknowledge and thank the Person who reported the error
7. Log in corrections register — all factual and significant corrections are logged internally for quality tracking

Timeline

• Minor corrections: within 48 houDK of identification
• Factual corrections: within 72 houDK of verification
• Significant corrections: within 24 houDK of verification (safety-critical information takes priority)

What We Do Not Do

• We do not silently delete or significantly alter factual content without a correction notice
• We do not accept corrections from sources with an undisclosed commercial interest in the outcome
• We do not refuse corrections because they may reflect negatively on us

Reporting an Error

Use our contact form and include the article URL, the specific claim you believe is incorrect, and your supporting source. We investigate all credible reports.